Shipping Policy

Anticipated Arrival Time for Your Item:

As our products are made to order, please allow one month for the product to be produced. Once the product is ready, we will swiftly dispatch your order, aiming for delivery within 1-3 days from our UK warehouse.

For international orders, the shipping duration varies, typically spanning 3-10 days contingent upon the destination.

Delayed Dispatch Confirmation:

Should you not receive your dispatch confirmation within the specified 1-3 days, we advise initially checking your junk email folder. If the confirmation remains elusive, please don't hesitate to reach out to us at royal.circus.supply@gmail.com.

Destinations We Serve:

We extend our shipping services to numerous global locations, complying with the regulations outlined by DHL's shipping policy. If your country isn't displayed during checkout, kindly contact us royal.circus.supply@gmail.com for assistance. Notably, standard UK orders are dispatched through DPD Local, while international orders are entrusted to DHL.

Calculation of Shipping Expenses:

Our shipping costs are rooted in a meticulous assessment of parcel dimensions and weight. We frequently reevaluate these costs to ensure they remain reasonable and equitable.

Your satisfaction is the most important thing to me! Should you have any queries or require further information, please don't hesitate to contact us at royal.circus.supply@gmail.com.

Inclusion of Duties and Taxes in Shipping:

For shipments destined for the United States and Canada, the checkout process will incorporate local customs and duties into the calculation. However, customers are responsible for any additional charges arising upon delivery.

Exemptions for Orders to Different Destinations:

Deliveries to locations beyond the United States and Canada do not encompass local customs and duties within their charges. In such cases, customers will be accountable for any customs or duties expenses.

Value Added Tax (VAT) Clarification:

The product price incorporates the applicable VAT. For international orders dispatched outside the UK, VAT will be deducted during checkout. This facilitates seamless transactions for our valued global customers.

Should you seek further clarity or have inquiries regarding customs, duties, taxes, or any other matters, feel free to contact us at royal.circus.supply@gmail.com. We are committed to addressing your concerns and providing the necessary information.